• Genuine Appliance Parts offers Australia wide shipping at a flat fee of $7.95. 
  • We are to committed to fast dispatch times and make every effort to make sure the parts listed on our website are available. 
  • In case an ordered part is not in stock we will order the part from the manufacturer within one business day
  • In case an ordered item is no longer availaible or on backorder, we will contact you within 2 business days to notify you about any alternative parts or issue a full refund.
  • We use Australia post as our main freight carrier but occasionally we use Fastway and TNT depending on the size of the parcel.
  • Shipping times from our Freight carriers are estimated at between 3-10 business days depending on your location within Australia.
  • Tracking code is provided with all our shipments however we cannot provide guarantee on freight times as we are fully reliant on Australia Post and other carriers.
  • If you require express delievery please contact us, an additional fee may apply.

Express Shipping

  • We are excited to offer Express post on certain parts.
  • Orders are dispatched within 24 hours on business days i.e. Monday - Friday.
  • Shipping times for Express post is 1-2 business days for 80% of Australian addresses.
  • If express shipping is not offerered on the website automatically for your parts, please email us your requirements.

International Shipping

  • Genuine Appliance Parts can arrange international shipping.
  • For limited time we are offering a flat fee of $29.95 to New Zealand
  • Please email us your part requirements, the country where parts are being shipped to. We will get back to you with shipping costs and next steps. 



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